Policy
Delete Your Account
Delete your account and data — including without opening the app.
Version 2Effective 25 August 2026
How to Delete Your YOJNA Account and Data
You can delete your account and everything in it. You do not need to ask permission and you do not need to give a reason.
1From inside the app
Open YOJNA, go to Settings, then Delete Account, and confirm. This is the fastest route and takes effect immediately.
2Without the app
If you cannot access the app, email support@yojna.ai from the address on your account, or write to grievance@yojna.ai, including the mobile number your account is registered to. We will verify that the account is yours and delete it within 15 days. We may need to confirm your identity first - this protects you from someone else deleting your account.
3Get a copy first, if you want one
Settings also offers a full download of your data. Deletion cannot be undone, so if you want a copy, take it before you delete.
4What is deleted
Your profile, the situation you described, your plan and progress, applications you recorded, documents you uploaded, coins, referrals, support history, and your notification tokens. All of it, across our systems.
5What is kept, and why
Payment and invoice records only. Indian tax law requires us to retain them for a statutory period; we cannot lawfully delete them on request. They are kept in isolation and are not used for anything else. Nothing else about you is retained.
6How long it takes
In-app deletion is immediate. Requests by email are completed within 15 days. Backups are rotated out within 30 days.
7If you subscribed through Apple or Google
Deleting your YOJNA account does not cancel a subscription bought through the App Store or Google Play - only Apple or Google can do that. Cancel it in your App Store or Google Play account settings, otherwise it will keep renewing.
8Questions
support@yojna.ai · Grievance Officer: grievance@yojna.ai